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FAQ

How can I get in touch with FriendShip Customer Service?

Email: Help@TheFriendShip.com
Phone number: 1-800-490-7987

What's included in the price of my room?

  • 5 nights round trip cruise from Port of Miami to Great Harvest Caye, Belize
  • All music programming is included with your pass. This ship is your ship!
  • All meals. There’s gourmet fare in the dining rooms, a full buffet, and casual restaurants open for meals all day and night. There are additional restaurants that serve for a fee. Check them out!
  • Basic Beverages. Filtered water stations, non-pressed juices, teas, and drip coffee is available in multiple locations throughout the ship.
  • Use of the ship’s pool and hot tubs! Some configurations may vary due to Friendship festival production.
  • Use of Norwegian Joy’s amenities such as: health and fitness center, access to the casino, video arcade, and more.
  • Taxes, port charges and ticketing are added at check-out and pre-paid by you.

What is the cruise itinerary?

  • Friday, February 21, 2025 – Port of Miami All Aboard by 4:00pm ET (Terminal closes 30 mins prior)
  • Saturday, February 22 – Day at Sea
  • Sunday, February 23 – Arrive (AM) to Harvest Caye, Belize
  • Monday, February 24 – Depart Harvest Caye, Belize (AM) → Day at Sea 
  • Tuesday, February 25  – Day at Sea
  • Wednesday, February 26 – Arrive Port of Miami (Disembarkation begins around 7:30am ET)

What room configurations are available?

Single, Double, Triple, Quad, and 6 person Suites are available, but space is limited.

Will I be able to select a Cabin next to my Friends?

Yes, however, cabins are first come first serve upon selection!

My friend is a FriendShip Virgin. How do I add them to my cabin?

Your Virgin will need to create a Rezmagic account [HERE]. Once the account is created, simply follow the Cabin Selection and Mate addition prompts!

How much is the deposit on a cabin?

Shipping with us is easy. A $250 Deposit and you’re in!

What is the price range for Cabins?

Cabins will range from $856 – $6,450 per person + taxes & fees – You can review pricing tiers in rezmagic on the cabin selection page. Pricing varies by cabin, and by occupancy. Price range shown does not include Single. 

Will the cruise return to Miami?

Yes. This is a closed loop cruise. 

Can I change the name on my Cabin?

Yes, name changes can be completed for a fee.

Can I transfer my reservation to another party ?

With our approval, you may transfer your reservation to another party with a $299 transfer fee charged to the reservation.

Will there be a Cabin payment plan option? When will the next payment be due?

Yes! This year we have created two payment plan options to make shipping with us easier than ever for all of our Friends.

 

Option 1 – We have partnered with Flex Pay to bring you a personalized payment plan option. Flex Pay will perform a soft credit check, and provide you with various payment options to choose  from. This is our best payment plan option.

 

Option 2 – The usual monthly payment system within Rezmagic that we are all used to. Payments will be taken out on either the 1st or 15th of each month until January, but you may pay your cabin off sooner on your rezmagic account.

 

Option 3 – You may pay in full upon selecting or joining your cabin.