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How can I get in touch with FriendShip Customer Service?

Phone number: 1-800-490-7987

I purchased a Cabin Lead Token, how does the Cabin Selection process work?

This is a quick and easy process. At (or after) your assigned booking time, log in to your rezmagic account, and follow the Cabin Selection prompts from there.

When will I know my Cabin Selection time?

So you’ve purchased your Cabin Captain token. Now what? You will receive a Cabin Selection email with your time, and instructions for Cabin selection the day before it begins!

What room configurations are available?

Single, Double, Triple, Quad, and 6 person Suites are available, but space is limited.

Will I be able to select a Cabin next to my Friends?

Yes, however, cabins are first come first serve upon selection!

My friend is a FriendShip Virgin. How do I add them to my cabin?

Your Virgin will need to create a Rezmagic account [HERE]. Once the account is created, simply follow the Cabin Selection and Mate addition prompts!

I purchased a Cabin Mate Token, how do I get added to my friends cabin?

At (or after) your friends assigned booking time, they will have the opportunity to add you as a mate. Make sure they have your full name and email attached to your rezmagic account. Once added, follow prompts for payment.

What is the price range for Cabins?

Cabins will range from $856 – $6,450 per person + taxes & fees – You can review pricing tiers in rezmagic on the cabin selection page. Pricing varies by cabin, and by occupancy. Price range shown does not include Single. 

What's included in the price of my room?

  • 5 nights round trip cruise from Port of Miami to Great Harvest Caye, Belize
  • All music programming is included with your pass. This ship is your ship!
  • All meals. There’s gourmet fare in the dining rooms, a full buffet, and casual restaurants open for meals all day and night. There are additional restaurants that serve for a fee. Check them out!
  • Basic Beverages. Filtered water stations, non-pressed juices, teas, and drip coffee is available in multiple locations throughout the ship.
  • Use of the ship’s pool and hot tubs! Some configurations may vary due to Friendship festival production.
  • Use of Norwegian Joy’s amenities such as: health and fitness center, access to the casino, video arcade, and more.
  • Taxes, port charges and ticketing are added at check-out and pre-paid by you.

Will the cruise return to Miami?

Yes. This is a closed loop cruise. 

Can I change the name on my Cabin?

Yes, name changes can be completed for a fee.

Can I transfer my reservation to another party ?

With our approval, you may transfer your reservation to another party with a $299 transfer fee charged to the reservation.

What if I’ve never Shipped with FriendShip but want to join the family?

Sign up HERE to be the first in line to make new Friends! All remaining cabins (if any) will be released after Cabin Selection!

Will there be a Cabin payment plan option? When will the next payment be due?

Yes! This year we have created two payment plan options to make shipping with us easier than ever for all of our Friends.


Option 1 – We have partnered with Uplift to bring you a personalized payment plan option. Uplift will perform a soft credit check, and provide you with various payment options to choose  from. This is our best payment plan option.


Option 2 – The usual monthly payment system within Rezmagic that we are all used to. Payments will be taken out on either the 1st or 15th of each month until January, but you may pay your cabin off sooner on your rezmagic account.


Option 3 – You may pay in full upon selecting or joining your cabin.

* When you “Pre-Book” your cabin to reserve your spot in line the $250 will become your cabin deposit during Loyalty Room Selection. However, if you choose to cancel your spot in line before Loyalty Room Selection, then $50 USD of your initial deposit of $250 USD will be retained as an Administration Fee.